Website Lydia Place

POSITION TITLE: BILINGUAL FAMILY SUPPORT SPECIALIST (SPANISH)

MISSION: To disrupt the cycle of homelessness and promote sustained independence for current and future generations.

VISION: A compassionate community where everyone has a home and the opportunity to thrive.

PROGRAM: Parent Support

SUPPORTED BY: Parent Support Program Manager

SALARY RANGE: $21.00-$28.35/hour, 40 hours/week, non-exempt

Candidate offers consider experience, qualifications, and internal equity.
Entry salary typically in the first third of the range.

BENEFITS PACKAGE: 21 days of paid time off (PTO) per year (prorated for Regular PT employees based on FTE rate); 12 paid holidays; agency sponsored healthcare plan (for Regular employees working 30 or more hours per week); Employee Assistance Program (EAP); 3% employer contribution to 403(b) Retirement Plan after 1 year of employment; supportive work culture; family friendly and flexible scheduling.

POSITION SUMMARY: The Bilingual Family Support Specialist (FSS) ensures that clients accessing the Lydia Place Parent Support Program receive culturally aware support. This position will prioritize serving Spanish-speaking clients. The FSS delivers in-home and community-based support services to vulnerable families and children with the goal of strengthening families and reducing child vulnerability. The FSS implements the PAT model, emphasizing parent-child interaction, development-centered parenting and family well-being. Using the PAT curriculum, the Family Support Specialist partners, facilitates, and reflects with families. The FSS may also work with other curriculums based on client needs. The FSS will also provide information for staff regarding community programs and services available to children including early intervention, educational resources, and other supports in the community.

LYDIA PLACE VALUES:

COMMUNITY
We believe strong healthy communities are the foundation to a better world.

EQUITY
We believe it is our responsibility to actively challenge systems of oppression. We recognize a majority of those experiencing homelessness have been marginalized.

UPSTREAM IMPACT
We believe that the best way to eliminate homelessness is to look beyond short-term solutions and focus on breaking the generational cycle of poverty.

EMPLOYEE WELLNESS
We value each other as humans first. We know that the best outcomes for our clients and our community are achieved when our team is healthy and thriving.

TO APPLY: Email resume and detailed cover letter outlining your interest, qualifications, experience, or information that may not be encompassed in your resume such as lived experience that as it relates to this position, in attached .doc or .pdf format to HR & Operations Manager, Haley White at haleyw@lydiaplace.org. You may also submit hard copy materials via PO BOX 28487 Bellingham, WA 98228. Position open until filled.  

EQUAL OPPORTUNITY EMPLOYMENT: Lydia Place is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veteran’s status, sexual orientation or any other characteristic protected by applicable federal, state or local law. 

Real-world experience has value in the workplace. Individuals who identify with non-dominant groups, who have experienced poverty and had first-hand knowledge working with system resources, and who have relevant, lived experience equivalent to minimum qualifications are encouraged to apply. 

MINIMUM QUALIFICATIONS: 

  • Demonstrated experience equivalent to a Bachelor’s degree in Human Services, Education, Social Work or other closely related field AND 
  • Minimum one year of experience working with young children and families OR equivalent combination of education and experience 
  • Experience with and understanding of children’s mental health, developmental stages, and age-appropriate behavior 
  • Experience providing parenting education and knowledge of evidence-based parenting and behavior intervention practices 
  • Basic knowledge of housing and support resources for low-income families in Whatcom County 
  • Ability to establish rapport and build on family strengths in the home environment 
  • Experience working with diverse groups of people 
  • Proficiency with word processing, Microsoft Office programs, and cloud-based internet software 
  • Completion of background investigation that includes social security verification, professional reference checks, and a federal criminal background investigation 
  • Valid driver’s license, access to a vehicle and proof of insurance required 
  • Proficiency in Spanish  
  • Russian or Sign Language preferred 

Due to Washington State mandate, all Lydia Place employees and volunteers are required to have full COVID-19 vaccination and ability to furnish proof of such by first day of work for continued employment. Exceptions for individuals with a medical reason or bone fide religious belief will be reviewed and determined by Lydia Place Directors. 

REQUIRED CORE COMPETENCIES:

Anti-Oppressive Lens 
Must be able to adopt anti-oppression, anti-racist, and trauma-informed framework to navigate complex systems of racism, poverty, homelessness, violence against women and children and other systems of oppression. 

Effective Communication
Must be able to read and interpret documents, write reports, correspond verbally and in writing with clarity, and must embody active listening skills. Must be able to ask for help when needed and offer help to others when appropriate as well as give and receive feedback. Supports and explains reasoning for decisions.    

Initiative
Ability to assess and identify actions to address issues independently while knowing when to ask for appropriate support. 

Organization
Effectively able to manage time and develop and carry out complex timelines and action plans.  Able to follow policies and procedures. 

Integrity 
Responsible, reliable, and accountable for actions in all settings. Open and honest about own strengths, limitations, and boundaries.  Able to maintain confidentiality and commitments. 

Emotional Intelligence
Must have an awareness of own emotions and be able to manage them while also being able to understand and respond appropriately to the emotions of others. Effectively manage disagreements. Ability to manage frequent high stress situations. 

Open-mindedness 
Adept at holding space for opposing ideas and embrace diversity in all areas of the workplace. 

Courage
Willingness to step outside of your comfort zone to address uncertainty, fear, discomfort, inequities. 

Curiosity 
Positive change and innovation requires that we ask questions. The why’s, why nots, and what-ifs are crucial to this work and we encourage and expect employees to ask questions. We look for curiosity about ourselves, our workplace, the people, and families we serve, and the larger community. 

Flexibility 
Able to adapt and pivot as situations arise that are unexpected and/or challenging. Embrace needed change and manage well when faced with ambiguity. 

Creativity 
Thinking outside the box, resourcefulness, trying new things, approaching things differently and moving beyond the status quo. 

Collaboration 
Embraces a team approach with colleagues, community partners, and can work both individually and part of a team when needed. Supports organizations goals and values. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

  • Complete an initial and annual family-centered assessment with each family 
  • Develop, monitor and review goals with each family 
  • Provide personal visits focused on parent-child interaction, development centered parenting and family well-being 
  • Plan, deliver and document all visits in accordance with database standards Utilize PAT curriculum to share research-based information with families 
  • Complete at least an initial and annual developmental screening and health review for each enrolled child 
  • Help parents and children in transition to other services including preschool and kindergarten 
  • Attend monthly Family Connections to give families an opportunity to build social connections, engage in parent-child interaction activities and increase knowledge of child development 
  • Meet with housing case managers and counselors as needed to discuss needs and progress of shared families 
  • Connect families with early childhood education programs, child-centered services, and other resources to help them reach their goals and address their needs  
  • Collaborate with counseling team as needed for clinical interventions 
  • Assist staff with questions and concerns related to child-wellness and family-based services  
  • Advocate for clients from a client-centered approach which supports clients in functioning as independently as possible 
  • Recognize the complexities of poverty and homelessness, and provide comprehensive advocacy services around parenting 
  • Accompany clients to family-centered community service appointments as needed  
  • Work closely with community partners, including DCYF to advocate for the best possible outcomes for children 
  • *Obtain competency-based effective development and renew parent educator certification annually 
  • Participate in continuous quality improvement 

COMMUNICATION, DOCUMENTATION, OTHER ESSENTIAL FUNCTIONS: 

  • Fulfill all duties as a mandated reporter of child abuse or child neglect to DCYF  
  • Maintain client confidentiality in all circumstances expect those required by law 
  • Participate in weekly reflective supervision and Team Meetings 
  • Communicate effectively with clients, colleagues, supervisors, and community partners 
  • Maintain accurate and timely documentation of client files and Visit Tracker, including compliance with all contract and confidentiality requirements 
  • Represent Lydia Place at designated community meetings and through public presentations as assigned; preserve positive relationships with providers in the community    
  • Additional duties as assigned

*Lydia Place covers expenses for PAT model training.  Should an employee voluntarily terminate their employment within one year, they will be asked to reimburse Lydia Place for their full training costs. If an employee voluntarily terminates employment before two years, they will be asked to reimburse Lydia Place for up to 50% of training costs (prorated reimbursement amount is determined by the number of weeks employee worked within second year of employment). 

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to sit for extended periods of time. Employee also is frequently required to stand, walk, climb, or balance. 

To apply for this job email your details to haleyw@lydiaplace.org