Website Lydia Place

POSITION TITLE: COMMUNICATIONS & GRAPHICS MANAGER

MISSION: To disrupt the cycle of homelessness and promote sustained independence for current and
future generations.

VISION: A compassionate community where everyone has a home and the opportunity to thrive.

PROGRAM: Community Engagement Program

SUPPORTED BY: Community Engagement Director

SALARY RANGE: $20.00-$27.00/hour, 40 hours/week, non-exempt
Candidate offers consider experience, qualifications, and internal equity.
Entry salary typically in the first third of the range.

BENEFITS PACKAGE: Paid time off for this position includes up to 4 weekly wellness hours, 19 days of PTO in the first year of employment (PTO includes sick time), and 12 paid holidays per year. Other benefits include agency-sponsored medical/dental insurance (current premium covered at rate of 100% for the employee), Employee Assistance Program (EAP), and employer retirement plan contribution (current rate of 3%) after first year of employment. Lydia Place also provides a supportive, family-friendly work culture with flexible scheduling.

POSITION SUMMARY: The Communications & Graphics Manager position is an integral part of the Lydia Place Community Engagement team, helping to further the agency’s ability to engage the community in disrupting the cycle of homelessness for current and future generations and grow the base of support. This position works closely with the Community Engagement Director to create brand focused graphic and web designs/files, manage online web content and data, create and manage communication tools/assets, and provide general agency event support.

LYDIA PLACE VALUES:

COMMUNITY
We believe strong healthy communities are the foundation to a better world.

EQUITY
We believe it is our responsibility to actively challenge systems of oppression. We recognize a majority of those experiencing homelessness have been marginalized.

UPSTREAM IMPACT
We believe that the best way to eliminate homelessness is to look beyond short-term solutions and focus on breaking the generational cycle of poverty.

EMPLOYEE WELLNESS
We value each other as humans first. We know that the best outcomes for our clients and our community are achieved when our team is healthy and thriving.

TO APPLY: Email resume and detailed cover letter outlining your interest, qualifications, experience, or information that may not be encompassed in your resume such as lived experience that as it relates to this position, in attached .doc or .pdf format to HR & Operations Manager, Haley White at haleyw@lydiaplace.org. You may also submit hard copy materials via PO BOX 28487 Bellingham, WA 98228. Position open until filled.

EQUAL OPPORTUNITY EMPLOYMENT: Lydia Place is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veteran’s status, sexual orientation or any other characteristic protected by applicable federal, state or local law.

Real-world experience has value in the workplace. Individuals who identify with non-dominant groups, who have experienced poverty and had first-hand knowledge working with system resources, and who have relevant, lived experience equivalent to minimum qualifications are encouraged to apply.

MINIMUM QUALIFICATIONS:
• Demonstrated experience equivalent to a Bachelor’s degree in graphic design, marketing, communications or related field
• 2 years of experience in design, marketing, communication field
o The above required combination of education and experience must include the following:
 Proficient with industry standard design software, including but not limited to Adobe Cloud –
InDesign, Illustrator and Photoshop, Canva
 Web design and html proficient: WordPress, installing templates, uploading/managing
databases, and CMS tools
 Campaign marketing and fundraising platform software proficiency, programs such as: Constant
Contact, MailChimp, Greater Giving, Harness
 Social Media Platforms- Facebook, Instagram
• Background/ interest in the fields of social justice, human services, community education and engagement
• Sound understanding of design, marketing, branding and design principles
• Ability to translate vision and concept to tangible tools and materials
• Strong copywriting skills and the ability to communicate complex ideas
• Experience working with diverse groups of people
• Proficiency with word processing, Microsoft Office programs, and cloud-based internet software
• Completion of background investigation that includes social security verification, professional reference checks, and a federal criminal background investigation.
• Valid driver’s license, access to a vehicle and proof of insurance required
• Proficiency in Spanish, Russian, or Sign Language preferred

Portfolio reflecting work across multiple media should be available upon request

Due to Washington State mandate, all Lydia Place employees and volunteers are required to have full COVID-19 vaccination and ability to furnish proof of such by first day of work for continued employment. Exceptions for individuals with a medical reason or bone fide religious belief will be reviewed and determined by Lydia Place Directors.

REQUIRED CORE COMPETENCIES:

Anti-Oppressive Lens
Must be able to adopt anti-oppression, anti-racist, and trauma-informed framework to navigate complex systems of racism, poverty, homelessness, violence against women and children and other systems of oppression.

Effective Communication
Must be able to read and interpret documents, write reports, correspond verbally and in writing with clarity, and must embody active listening skills. Must be able to ask for help when needed and offer help to others when appropriate as well as give and receive feedback. Supports and explains reasoning for decisions.

Initiative
Ability to assess and identify actions to address issues independently while knowing when to ask for appropriate support.

Organization
Effectively able to manage time and develop and carry out complex timelines and action plans. Able to follow policies and procedures.

Integrity
Responsible, reliable, and accountable for actions in all settings. Open and honest about own strengths, limitations, and boundaries. Able to maintain confidentiality and commitments.

Emotional Intelligence
Must have an awareness of own emotions and be able to manage them while also being able to understand and respond appropriately to the emotions of others. Effectively manage disagreements. Ability to manage frequent high stress situations.

Open-mindedness
Adept at holding space for opposing ideas and embrace diversity in all areas of the workplace.

Courage
Willingness to step outside of your comfort zone to address uncertainty, fear, discomfort, inequities.

Curiosity
Positive change and innovation requires that we ask questions. The why’s, why nots, and what-ifs are crucial to this work and we encourage and expect employees to ask questions. We look for curiosity about ourselves, our workplace, the people, and families we serve, and the larger community.

Flexibility
Able to adapt and pivot as situations arise that are unexpected and/or challenging. Embrace needed change and manage well when faced with ambiguity.

Creativity
Thinking outside the box, resourcefulness, trying new things, approaching things differently and moving beyond the status quo.

Collaboration
Embraces a team approach with colleagues, community partners, and can work both individually and part of a team when needed. Supports organizations goals and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Work closely with the Community Engagement Director to manage branding, graphic and marketing templates/designs, and publicity – including but not limited to: electronic and print newsletters, outreach materials, press releases, fundraising campaigns, and social media engagement
• Work closely with the Community Engagement Director and Executive Director to create communication campaigns including but not limited to: monthly newsletters, End of Year newsletter, and program/outreach videos
• Work with the leadership team to develop materials that effectively communicate program values, outcomes, statistics, and stories to enhance community awareness, aid in program evaluation, and help fund programs and services
• Create and produce event specific branding guidelines/templates for use in marketing materials including event sponsor packets, stickers, forms, programs, banners, posters, table displays, and any additional visual graphic needs for print or web, for Lydia Place direct service programs and fundraising/outreach events
• General production of (but not limited to): business cards, mailers, media tears, newsletters, flyers, brochures, teasers, posters, and swag such as t-shirts, mugs, key chains, stickers, pens, etc. for Lydia Place
• Manage external vendors for print and bid process
• Maintain physical and digital marketing library
• Manage publicity requests and ensure adherence to the agency style/brand guide
• Maintain lydiaplace.org website – updating outreach materials, event calendar, job posting, program updates, and fundraising forms as needed
• Assist with interfacing and maintenance between lydiaplace.org and program systems, included but not limited to: Constant Contact, Etapestry, Greater Giving, Harness
• Develop and manage event marketing plans, event websites, and communication campaigns to support successful events
• Provide general event support as needed
• Flexibility in scheduled work hours as necessary
• Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to sit for extended periods of time. Employee also is frequently required to stand, walk, climb, or balance.

To apply for this job email your details to haleyw@lydiaplace.org