Website Lydia Place

POSITION TITLE: PROPERTY MANAGER 

MISSION: To disrupt the cycle of homelessness and promote sustained independence for current and future generations. 

VISION: A compassionate community where everyone has a home and the opportunity to thrive. 

PROGRAM: Campus Housing Program 

SUPPORTED BY: Associate Director 

SALARY RANGE: $20.00-$27.00/hour, 40 hrs/week, non-exempt
Candidate offers consider experience, qualifications, and internal equity.
Entry salary typically in the first third of the range. 

BENEFITS PACKAGE: 21 days of paid time off (PTO) per year (prorated for Regular PT employees based on FTE rate); 12 paid holidays; agency sponsored healthcare plan (for Regular employees working 30 or more hours per week); Employee Assistance Program (EAP); 3% employer contribution to 403(b) Retirement Plan after 1 year of employment; supportive work culture; family friendly and flexible scheduling. 

POSITION SUMMARY: The Property Manager is responsible for managing all 29 Lydia Place owned rental units which include Gladstone House, Bell Tower, Baker Place, A Place for Dads, and Heart House, ensuring all tenants have access to safe and fair housing.  

LYDIA PLACE VALUES: 

COMMUNITY
We believe strong healthy communities are the foundation to a better world. 

EQUITY
We believe it is our responsibility to actively challenge systems of oppression. We recognize a majority of those experiencing homelessness have been marginalized.  

UPSTREAM IMPACT
We believe that the best way to eliminate homelessness is to look beyond short-term solutions and focus on breaking the generational cycle of poverty. 

EMPLOYEE WELLNESS
We value each other as humans first. We know that the best outcomes for our clients and our community are achieved when our team is healthy and thriving. 

TO APPLY: Email resume and detailed cover letter outlining your interest, qualifications, experience, or information that may not be encompassed in your resume such as lived experience that as it relates to this position, in attached .doc or .pdf format to HR & Operations Manager, Haley White at haleyw@lydiaplace.org. You may also submit hard copy materials via PO BOX 28487 Bellingham, WA 98228. Position open until filled.  

EQUAL OPPORTUNITY EMPLOYMENT: Lydia Place is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veteran’s status, sexual orientation or any other characteristic protected by applicable federal, state or local law. 

Real-world experience has value in the workplace. Individuals who identify with non-dominant groups, who have experienced poverty and had first-hand knowledge working with system resources, and who have relevant, lived experience equivalent to minimum qualifications are encouraged to apply.  

MINIMUM QUALIFICATIONS: 

  • Demonstrated experience equivalent to 4 years of experience in low-income housing services and/or property management including; 
  • Knowledge and experience working in property management and of landlord/tenant laws and fair housing laws 
  • Experience working with a diverse groups of people 
  • Basic knowledge of housing and support resources for low-income families in Whatcom County 
  • Proficiency with word processing, Microsoft Office programs, and cloud-based internet software 
  • Completion of background investigation that includes social security verification, professional reference checks, and a federal criminal background investigation.  
  • Valid driver’s license, access to a vehicle and proof of insurance required 
  • Proficiency in Spanish, Russian, or Sign Language preferred 

Due to Washington State mandate, all Lydia Place employees and volunteers are required to have full COVID-19 vaccination and ability to furnish proof of such by first day of work for continued employment. Exceptions for individuals with a medical reason or bone fide religious belief will be reviewed and determined by Lydia Place Directors. 

REQUIRED CORE COMPETENCIES:

Anti-Oppressive Lens
Must be able to adopt anti-oppression, anti-racist, and trauma-informed framework to navigate complex systems of racism, poverty, homelessness, violence against women and children and other systems of oppression. 

Effective Communication 

Must be able to read and interpret documents, write reports, correspond verbally and in writing with clarity, and must embody active listening skills. Must be able to ask for help when needed and offer help to others when appropriate as well as give and receive feedback. Supports and explains reasoning for decisions.    

Initiative
Ability to assess and identify actions to address issues independently while knowing when to ask for appropriate support. 

Organization
Effectively able to manage time and develop and carry out complex timelines and action plans.  Able to follow policies and procedures. 

Integrity 
Responsible, reliable, and accountable for actions in all settings. Open and honest about own strengths, limitations, and boundaries.  Able to maintain confidentiality and commitments. 

Emotional Intelligence
Must have an awareness of own emotions and be able to manage them while also being able to understand and respond appropriately to the emotions of others. Effectively manage disagreements. Ability to manage frequent high stress situations. 

Open-mindedness 
Adept at holding space for opposing ideas and embrace diversity in all areas of the workplace. 

Courage
Willingness to step outside of your comfort zone to address uncertainty, fear, discomfort, inequities. 

Curiosity 
Positive change and innovation requires that we ask questions. The why’s, why nots, and what-ifs are crucial to this work and we encourage and expect employees to ask questions. We look for curiosity about ourselves, our workplace, the people, and families we serve, and the larger community. 

Flexibility 
Able to adapt and pivot as situations arise that are unexpected and/or challenging. Embrace needed change and manage well when faced with ambiguity. 

Creativity 
Thinking outside the box, resourcefulness, trying new things, approaching things differently and moving beyond the status quo. 

Collaboration 
Embraces a team approach with colleagues, community partners, and can work both individually and part of a team when needed. Supports organizations goals and values. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:  

PROPERTY MANAGEMENT: 

  • Conduct application screenings and determinations, prepare legal lease documents and related paperwork, complete lease signings for Baker Place, Gladstone House, Bell Tower, A Place For Dads, and Heart House 
  • Complete and coordinate move-out/unit turns, coordinate repair and cleaning with internal and external vendors, complete dispositions and refund deposits or invoice clients accordingly 
  • Enforce lease guidelines, supply and follow-up on lease violation notices; triage tenant issues and complaints 
  • Receive and Input rents, follow-up on missed rental payments, issuing notices if necessary 
  • Supervise property management related volunteer staff 
  • Oversee all property grounds upkeep; receive maintenance requests and coordinate with Facilities and Capital Projects Manager to complete all maintenance needs in accordance with Washington State Landlord/Tenant laws 
  • Conduct quarterly inspections and monthly property walks; complete meth contamination testing upon move-in, move-out, and as otherwise required 
  • Act as liaison with DVSAS for issues and property needs related to the Baker Place property 
  • Manage Bellingham Housing Authority account regarding units with Section 8 vouchers; coordinate paperwork and HQS inspections, receive rent payments, and access/input info into BHA landlord portal as needed 
  • Process Reasonable Accommodation/Modification requests and make decisions for accommodation in accordance with Fair Housing and ADA laws 
  • Ensure Lydia Place is compliant with all Landlord/Tenant, Fair Housing, ADA, and local City laws related to property management; communicate with and seek legal counsel from Lydia Place attorney as necessary 

COMMUNICATION, DOCUMENTATION, OTHER ESSENTIAL FUNCTIONS: 

  • Maintain accurate and timely documentation including entering all tenants, rents, and maintenance requests into Rentec Direct software  
  • Fulfill all duties as a mandated reporter of child abuse or child neglect to DCFS 
  • Maintain client confidentiality in all circumstances except those required by law 
  • Participate in bi-weekly supervision and Team Meetings 
  • Communicate effectively with clients, colleagues, supervisors, and community partners 
  • Represent Lydia Place at designated community meetings and through public presentations as assigned; preserve positive relationships with providers in the community 
  • Act as back-up staff for the on-call rotation 
  • Additional duties as assigned 

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to sit for extended periods of time. Employee also is frequently required to stand, walk, climb, or balance. 

To apply for this job email your details to haleyw@lydiaplace.org