Website Lydia Place

POSITION TITLE: PROGRAM MANAGER

MISSION: To disrupt the cycle of homelessness and promote sustained independence for current and future generations.

VISION: A compassionate community where everyone has a home and the opportunity to thrive.

PROGRAM: Campus Housing Program (CHP)

SUPPORTED BY: Housing Program Director

SALARY RANGE: $47,840 – $66,807 annually*, FT exempt
*Candidate offers consider experience, qualifications, internal equity.
Entry salary typically in the first third of the range.

BENEFITS PACKAGE: 21 days of paid time off (PTO) per year (prorated for Regular PT employees based on FTE rate); 11 paid holidays; agency sponsored healthcare plan (for Regular employees working 30 or more hours per week); 3% employer contribution to 403(b) Retirement Plan after 1 year of employment; supportive work culture; family friendly and flexible scheduling

POSITION SUMMARY:  Responsible for overseeing the Campus Housing Program in its direct service delivery. Provide supervision of CHP case managers, staff, and volunteers, oversee program openings and ensure appropriate referral placement, manage spend down of rental subsidies, ensure compliance with service contracts, track program and contract required outcomes, and assist agency directors with all aspects of agency operations.

LYDIA PLACE VALUES:

COMMUNITY
We believe strong healthy communities are the foundation to a better world.

EQUITY
We believe it is our responsibility to actively challenge systems of oppression. We recognize a majority of those experiencing homelessness have been marginalized

UPSTREAM IMPACT
We believe that the best way to eliminate homelessness is to look beyond short-term solutions and focus on breaking the generational cycle of poverty.

EMPLOYEE WELLNESS
We value each other as humans first. We know that the best outcomes for our clients and our community are achieved when our team is healthy and thriving.

TO APPLY: Email resume and detailed cover letter outlining your interest, qualifications and experience as it relates to this position in attached .doc or .pdf format to HR & Operations Manager, Haley White at haleyw@lydiaplace.org. You may also submit hard copy materials via PO BOX 28487 Bellingham, WA 98228. Position open until filled.

EQUAL OPPORTUNITY EMPLOYMENT: Lydia Place is an equal opportunity employer. Employment decisions are based on merit and business needs, and not on the basis of race, sex/gender, religion/creed, pregnancy, age, physical or mental disability, marital status, national origin, genetic markers, military or veterans status, sexual orientation or any other characteristic protected by applicable federal, state or local law.

Real-world experience has value in the workplace. Individuals who identify with non-dominant groups, who have experienced poverty and had first-hand knowledge working with system resources, and who have relevant, real-world experience equivalent to minimum qualifications are encouraged to apply.

MINIMUM QUALIFICATIONS:   

  • BA in Human Services or related field, 2 years of case management experience, and 2 years of experience supervising or managing staff and programs, OR an equivalent combination of education and experience.
  • Ability to work independently, adapt easily to change, and handle stressful situations effectively and regularly
  • Experience working with a diverse group of people
  • Understands issues of oppression, homelessness, violence against women and children, poverty, racism and intersectionalities
  • Basic knowledge of housing and support resources for low-income families in Whatcom County
  • Ability to read and interpret documents, and write routine reports and correspondence with clarity and efficiency
  • Proficiency with word processing, Microsoft Office programs, and internet software
  • Excellent interpersonal skills, public speaking skills and communication skills both verbally and in writing
  • Well organized; able to develop and carry out complex timelines and action plans
  • Ability to be flexible, work effectively as part of a team, commitment to embracing diversity and respecting individuals differences
  • Must undergo Federal Background and DSHS investigation
  • Valid driver’s license, access to a vehicle and proof of insurance required

ESSENTIAL DUTIES AND RESPONSIBILITIES:

PROGRAM MANAGEMENT & SUPERVISION:

  • Work with the Housing Program Director to establish housing program goals and strategic plans
  • Fill in for housing staff as needed
  • Prepare quarterly and annual COB, County, and WBARS reports
  • Monitor rental subsidy and motel expenditures as outlined in the program budgets
  • Oversee referral placement and direct service delivery at all five (5) Lydia Place owned properties (29 units)
  • Recommend modifications to services where appropriate
  • Help Housing Program Director ensure that all CHP program staff provide high quality, fair, culturally relevant, and accessible services
  • Support Housing Program Director with management/coordination of CHP employees including hiring qualified and diverse staff members; training, supervising, evaluating, disciplining, and terminating CHP program staff and program volunteers
  • Oversee Campus Housing coordination components including community building, mediation, house meetings, chores, and supply stocking.

COMMUNICATION, DOCUMENTATION, OTHER ESSENTIAL FUNCTIONS:

  • Fulfill all duties as a mandated reporter of child abuse or child neglect to DCFS
  • Maintain client confidentiality in all circumstances expect those required by law
  • Participate in weekly case management supervision and Team Meetings, and other meetings as assigned.
  • Facilitate monthly/bi-monthly program meetings
  • Communicate effectively with clients, colleagues, supervisors, and community partners.
  • Ensure all direct service staff maintain accurate and timely documentation of client files and data entry into both CMS and HMIS, including maintaining compliance with all contract and confidentiality requirements.
  • Represent Lydia Place at designated community meetings and through public presentations as assigned; preserve positive relationships with campus housing partners, volunteers, donors, neighbors, and contract part contract partners in the community.
  • Schedule annual on-call rotation; act as back-up staff for the on-call rotation.
  • Additional duties as assigned

To perform job successfully, the individual should demonstrate the following competencies: great listening skills , balances team and individual responsibilities, gives and welcomes feedback, treats people with respect, keeps commitments, follows policies and procedures, completes administrative tasks correctly and on time, supports organization’s goals and values, adapts to changes in the work environment, is consistently at work on time, ensures work responsibilities are covered when absent, asks for and offers help when needed, displays willingness to make decisions, supports and explains reasoning for decisions, includes appropriate people on decision making process, observes safety and security procedures, reports potentially unsafe conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to sit for extended periods of time. Employee also is frequently required to stand, walk, climb, or balance.

To apply for this job email your details to haleyw@lydiaplace.org